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Check in at 3.00 p.m.
Check out at 11.00 am
RENTAL CONTRACT
Paying the rental fees for Sterling House constitutes your acceptance of the following terms and conditions:
Amenities: click here to view.
PAYMENT POLICY: A deposit of 50% is required to confirm a reservation. Reservations for which a deposit is not received are cancelled 7 days from the date that it was made. The balance of the rent, tax and damage deposit are due 90 days prior to arrival.
CANCELLATION POLICY: All cancellations and requests for change of dates or number of persons must be made IN WRITING. For cancellations received outside 90 days prior to arrival 75% of your deposit is refunded. For cancellations received within 90 days prior to arrival 100% of the deposit or rental (which ever has been received) is forfeited. However, if your dates have been rebooked 75% of the payment will be refunded.
TRAVEL INSURANCE: For peace of mind we recommend travel insurance. This can be purchased through CSA Vacations- 800-348-9505 or www.csatravelprotection.com
DAMAGE DEPOSITS: Damage deposits are fully refundable within 15 days of departure, provided there are no damage, breakage, missing items, long distance calls charged to the villas telephone and no other outstanding charges. Deposit is $500.00.
LIABILITY: Sterling House does not assume any liability for personal property loss, damage or injury during guest’s occupancy of their villa. Guests are fully responsible during occupancy and must exercise care in securing their personal property.
MAINTENANCE: Every effort is made to ensure that villa and its inventory is in working order. Should there be a maintenance problem; every effort is made to repair a problem as quickly as possible after being notified. No refund or rate adjustment is made for unforeseen mechanical problems such as appliances, water, pool filtration systems, , electrical supply, telephone service, air conditioning, television or cable service etc. Guests are expected to report any problems or damage to the villa immediately.
Smoking: Smoking outside of the villa is permitted.
Thank you for choosing Sterling House! |
